Counts Law Firm – Lawyer in Altadena, CA

I couldn't have been happier with my experience at Counts Law Firm! I was referred to Counts Law Firm by a family member who had previously used the firm for Family Law, citing that they were able to help him decrease his child support payments.Desperate to get my money back for a car that was a lemon, I gave Counts Law Firm a call and was immediately scheduled for a consultation within the week. Emahn Counts (managing attorney) was extremely thorough and patient with helping me understand each step of the case, and his entire team also got back to me in a timely manner as well.In the end, this lemon law case was handled quickly and efficiently and the dealer was forced to refund me the money for the car. I'd definitely recommend Counts Law Firm to anyone looking for a competent and exceptional attorney.

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Law Office of Stephanie Chen – Lawyer in Altadena, CA

I made appointment for consultation, but still waited for more than half hour. There was no one there waiting except for me. After 30 mins went by, I ask when the lawyer can meet with me, and the lady at the front desk finally told me the lawyer actually is not at the office yet because she was at the court, and she was on the way back to the office! So I have to wait another 15 mins til she comes back. They could just call me before and reschedule the appointment… On top of that, no one apology being late. Finally meeting with the lawyer, she seems like having a hard time reading the document I have, doesn't seems like she has much experience at all. I have to tell her what the document said…. She is not helpful at all. At the end, she even questioning my statement! Really bad service! Wasting my time and money!!I went to another law office the day after, and they were really professional, not like Stephanie Chen. So I decided to use another lawyer's service.

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