Aegis Law Firm – Lawyer in Carlsbad, CA

Terrible customer service!! They screen callers and had me talk to Evelyn Goode (who is not a lawyer, just an "intake coordinator"). She was anything but good. Even though she promised to call me back, she instead sent me a generic, scripted email (probably the same standard form they send to everyone) indicating the firm wouldn't take my case. She didnt call me so I called her. Evelyn said she had no knowledge as to the reason my case was not accepted. Apparently, the Partners of the firm keep her in the dark regarding their discussions. I asked her for a referral and she told me to contact the State Bar Attorney Referral Service. I told her that was not helpful as anyone can simply Google that or go to Yelp instead. I strongly recommend you don't waste your time, energy and especially your money with this firm.

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