Stamps.Com – Lawyer in Jacksonville, FL

Have been usingstamps.comfor months now. Easy fast and very convenient. I have never had any major issues withstamps.comthat wasn't quickly resolved when I called in. I never have to wait a long amount of time to speak to a customer service rep, and they are always friendly.

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Stamps.Com – Lawyer in Jacksonville, FL

I signed up for this site with the intention of using it to mail wedding save the dates and invites, as it sounded like a great deal to conveniently address and mail a bunch of items at once. Unfortunately for me, my printer is not compatible with their software.So, I accepted that I couldn't use the service and sent my mail the old fashioned way. I began getting charged a recurring amount of $16.99 a month for something I had never used, and found to my surprise and frustration there is absolutely no way to cancel your membership online – for a service that is WEB BASED. Instead, I had to call their customer service, wait on hold, and then ask literally FOUR TIMES in no uncertain terms to COMPLETELY CANCEL my membership and stop trying to "change my plan" or "use it this way." I gave them at least $50 for literally nothing in return, and when I explained my situation to the rep, their policies provide him instruction to have the audacity to continue to try to sell me something that I DON'T USE.I wish I had done some research on this site before purchasing the services, I have heard about them in their advertising through multiple outlets and it sounded great, I guess their marketing efforts are successful. If you're smart enough to be reading this before trying it, PLEASE make sure you are aware that you will absolutely be charged every month for this service whether you use it or not, your printer may or may not be compatible with their software, and if you do the unthinkable down the line and try to cancel it will be a complete hassle. Whoever designed their customer service policies & procedures missed the good customer service seminar.

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