Draheim Jennifer E Atty – Lawyer in Ladera Ranch, CA

this was a terrible lawyer she was rude and unprofessional. the whole office was a joke the people in that office dressed way to casual, i even saw one person wearing a drink more beer t shirt. The receptionist never had the attorney return my calls and told me they would call me back that day, and when i called back she would tell me they left the office after i said you told me they would call me back, she replied too bad they left. wow. I had a custody case with her and asked her to subpoena some medical records that were very important to the case witch she fought me on doing. when i finally got her to do it and told her i want them to go through this is what I'm paying for, i expected it to be done. i finally got a hold of her and asked her about them to find out the other party quashed them. she told me that was the gamble i took when i paid her and then had the nerve to ask me for another 1500 when she didn't do what i asked with the last 1500. my money truly went down the drain with her and so did my time.

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DIRECTV – Lawyer in LADERA RANCH, CA

Direct tv screwed up my order and then tried to charge me 300 for their mistake!!! I called within 10 minutes of being installed and realizing that I didn't get the DVR package that I ordered. 3 days and four hours of being on the phone with "customer service" and "supervisors" who apparently have no control over their own computer system I am locked into a 2 year contract with receivers that I didn't order and unless I want to give them 300.00 for receivers that would have been free the day I ordered – 4 days prior to being installed!!! Customer service I think not!! Once they get you locked in it's all about MORE money. I'm not looking forward to getting my first bill – im sure it will be way over what I agreed to. This company needs to take some classes in customer service – this has been a horrible experience. I hope they go out of business!!!!

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Law Offices of Scott Hanssler – Lawyer in Ladera Ranch, CA

We put down $400 to retain this idiot's (Scott Hanssler) services, but then decided not to file our case. Steve Spencer confirmed with me that the $400 would be refunded, and after hounding them for what they confirmed would be refunded, we received $300 back. When we called to ask why it was short $100, we got no return calls and when I actually did get Steve Spencer on the phone it was the same runaround about how "he had to talk to Scott." Again, after numerous phone call followups, I FINALLY got in touch with Scott. When I asked about the discrepancy in the refund, he said it was for services rendered. When I asked why we were not informed of this prior, and why Steve confirmed we would get the full refund, he stated that "he was explaining that now." He then asked if I wanted to "come down" to speak about it, threatening me to a fight. The MOST UNPROFESSIONAL OFFICE STAFF EVER. My wife even tried to discuss (rationally) with Pam, and even she gave my wife attitude. DO NOT USE THEM!

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