Stamps.Com – Lawyer in Carlisle, MA

I regret I tried this service at the urging of various NPR radio programs I listen to.Immediately I could tell that their business is based on bait & switch and billing subscription fees to those who forget to cancel. On top of that – the service itself (incl the UI) is terrible – reminds me of the 1990s.

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Stamps.Com – Lawyer in East Mansfield, MA

Stamps.comis OK for the average small scale eBay/Amazon/E-Commerce shipper looking for an easy and fairly intuitive way to manage their orders. It has support for almost any cart and offers the same industry standardized pricing on postage as everyone elseFirst,Stamps.comcustomer service is actually pretty good. If you have any problems with configuring your software, you can definitely give them a call and they will be more than happy to help you troubleshoot it over the phone. Unfortunately,Stamps.comalso engages in what I consider to be an extremely scummy business practice which requires the customer to call in and speak to an agent whenever they wish to cancel their subscription. Sure, they'll gladly take your subscription over the internet and bill you for it. But the minute you want to cancel, you're required to call in and sit through some poor sap in the customer retention department read off some script trying to convince you to stay. This is a VERY scummy business practice and even illegal in some states. If you can subscribe online, you should be able to cancel online.Second, theStamps.comsoftware is complete trash when it comes to scaling. It can comfortably handle 50~ orders/day but beyond that you will encounter endless bugs. It really is remarkble — these guys are industry leaders but can't create some half decent software. So, once your business is too big, it's time to move on and use something more professional like ShipStation. ShipStation offers a clean, intuitive, and WORKING web interface.With that said, it's an OK company and the service they provide is definitely suitable for small (very small) business owners.

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Stamps.Com – Lawyer in Cambridge, MA

After the trial period, they started charging my account for $15.99. They don't allow canceling online and on the phone there a long wait. So I forgot to cancel it and I was charged for 3 months before I realized what was going on. It took me 4 phone calls to get all the credit back. They should allow online account cancellation or just allow completely free trial without automatic renewal.

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Stamps.Com – Lawyer in Boston, MA

I've usedStamps.comfor over a year. The software is never supported on any technology (use a Mac? Forget about it. Want to use Chrome? Out of luck. Other browsers seem to be sporadically supported) The website regularly crashes, fails to load, and is horrible from a user experience perspective.I used their customer service once — it took me about a week to get my problem resolved (it turns out they were incompatible with a Flash update and I had to remove the update) Seriously, there is no reason the software and the website should be this awful, considering the service they provide, and the functionality that the software needs to have.The only reason I use them is because there is zero alternative. Avoid it at all costs.Edit: It seems that they've added a response, admitting that they STILL aren't compatible with Chrome but are working on it (yeah right… after three months?) and giving me the oh-so-helpful tech-support line, which I mentioned in my review was awful, and I had already called. What's compatible with a Mac? The slowest (it often refuses to load), most poorly-designed, featureless (compared to their supposed software version which is only compatible with PCs — I've never used it) website I've seen in a long time. Thanks, Divya/Eric (their PR person couldn't get their own Yelp account?)

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